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Shipment in 2-4 working days from order confirmation (excluding customized articles). See the <a href="/shipments">shipping</a> section for more information. All orders placed by 20/12/2024 can be can be returned until 08/01/2025. Read our <a href="/returns-and-refunds">return policy</a> for more information.

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Do you need assistance? Contact us by phone at +39 (0)41/8380061 or by e-mail at: customercare@elisabettafranchi.com. We are at your disposal Monday to Friday from 09.00 to 13.00 and from 14.00 to 18.00

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